Revive the Power of Technology: CanRAS
IT Service Management (ITSM) is a comprehensive approach that enables organizations to manage all IT services in a standardized and measurable structure. Our goal is to improve user experience, increase operational efficiency, and minimize service interruptions. The ITSM solutions we offer take all your processes under end-to-end control, from demand management to asset tracking, and from incident management to change management.
What is CanRAS ITSM?
We offer a modern service management platform that allows you to manage your IT services in a standard, measurable, and automated structure. All your processes are controlled from a single center.
Incident & Request Management
User requests, incidents, and support tickets are automatically routed to the relevant teams. Faster resolutions, happier users.
Problem & Change Management
We provide permanent solutions with analyses that delve into the root causes of recurring errors, and we manage planned changes in a way that minimizes risk.
Software Deployment
We deploy software in bulk and automatically apply updates via silent installation. This ensures standard, secure, and fast software management.
Asset and Inventory Tracking
We manage all your hardware and software assets through automatic discovery and a detailed inventory structure. Licenses, costs, and lifecycles are kept under control.
Network Scan
We automatically scan all devices on your network, detect new devices, and report potential risks. Your infrastructure becomes completely visible.
Self-Service Portal
Users can easily create requests via the portal and track processes in real-time. This reduces the workload of IT teams and increases efficiency.
Automation and Workflows
Approvals, notifications, task distribution, and routine operations are automated. This saves time and reduces errors.
Reporting & Analytics
SLA performance, resolution times, and team efficiency can be monitored instantly. We offer powerful reporting tools for data-driven decisions.
By combining ITSM, network scanning, and software deployment on a single platform, we offer organizations a fully comprehensive IT management experience.
İletişim
Merhaba, canRAS olarak Bilgi Teknolojisi alanında hizmet vermekteyiz. Uzmanlık alanımız IT service management'dır ve İstanbul'da bulunmaktayız.